✔️ Drawing/editing documents, drops, PSD templates. KYC/AML Verification

[Perfectum]

◆ How to send source files correctly – a quick guide

‣ Sometimes the process slows down not because the task is difficult, but because the materials were sent “as they are”.
This short guide helps avoid rework and speeds everything up.

◇ Why it matters
Compressed photos, missing details, screenshots and odd angles lead to delays and repeated corrections.
Correct source files = faster start and fewer clarifications.

◇ How to send photos, documents and scans without compression

▪ From phone (iOS/Android):
Clip → File → choose the document from “Files”

▪ From PC (Windows/macOS):
Clip → Document → Send

▪ Alternative:
Clip → From Gallery → enable “HD Photo”

◇ What counts as correct source files

▪ Originals without compression or quality loss
▪ Photos without glare, shadows or heavy filters
▪ Documents in proper resolution (not screenshots)
▪ All data sent as text, not “read it from the photo”
▪ If a photo must be replaced — send *all* originals, not a cropped fragment

◇ What counts as incorrect

▪ Screenshots instead of documents
▪ Photos sent from gallery without HD mode
▪ Over-compressed images
▪ Odd angles: “from below/sides”, overexposed or too dark
▪ Cropped files where important details are missing

◇ Bottom line
Send your source materials following this guide — it removes unnecessary back-and-forth and speeds up the entire workflow.

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[Perfectum]

◆ Fixes or New Work – where the line is drawn

‣ Clients often think they need to «fix just a little thing», but in reality it may require a full rebuild of the document. To avoid misunderstandings, here are the clear rules.

◇ What counts as fixes

▪ slight color adjustment or softening a glare
▪ removing a small artifact
▪ correcting a single text field
▪ applying the correct font or alignment
▪ replacing a photo if the new source files have the same quality

These are quick adjustments that do not require rebuilding the entire document.

◇ When it becomes new work

▪ full change of data (name, date of birth, address)
▪ changing the country or type of document
▪ switching to another format or new platform requirements
▪ providing new source files of lower quality
▪ trying to «tweak» weak materials instead of reshooting
▪ completely new KYC or a new client profile

In these cases the document is created from scratch. It's safer and faster to produce a new file than to attempt repairing an unsuitable one.

◇ Summary

If fixes do not affect the structure – they are done quickly.
If the foundation changes – it is always new work. This keeps the result clean and protects both you and the service.

◇ Telegram (beware of fakes) @diamond_otrisovka ( https:// t.me/ diamond_otrisovka )
◇ Telegram BOT @diamond_otrisovka_bot ( https:// t.me/ diamond_otrisovka_bot )
◇ Diamond Service news – info channel Diamond Service ( https:// t.me/ +3CCfNlBVcEo3Zjcy )

※ PerfectumSupport – posts news and promotions. Messages are not read; orders are accepted only via the contacts above.

#drawingservice #documents #fix #guide #instructions